Privacy policy
This privacy policy sets out how Fine Tubes Ltd (“Fine Tubes”) uses and protects any information that you provide when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Fine Tubes may change this policy occasionally when updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 September 2011.
What we collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
- Web server activity
By using the Fine Tubes website and its services, you consent to the collection and use of the information for the purposes set out below.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes and marketing reports. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over external websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Please exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can tick indicating that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at feedback@fine-tubes.co.uk
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to
Attn. of Marketing Department
Fine Tubes Ltd.
Plymbridge Road
Estover
Plymouth, PL6 7LG
United Kingdom
If you query protection of your personal data, please note that as the data processing takes place in the United Kingdom, it is English law which applies. If you have any questions or comments concerning your personal data, including the way Fine Tubes Ltd protects your privacy or processes your personal data please contact us at the above address, or email us.
If you believe that any information we are holding about you is incorrect or incomplete, please email or write to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.